The Heart of Manchester (U.K.)

Manchester Incident

May 23, 2017 | Nick Taylor

Last night brought very distressing news and images from Manchester.

Whilst the circumstances and scale of the incident are still being assessed, it is clear that there have been a number of fatalities and many more injured. 

Greater Manchester Police has established an emergency telephone number in response to the attack. It is: 0161 856 9400.

The thoughts of everyone at the Foundation and Survivors Assistance  Network are with those affected in any way by the incident. 

If you have been affected by the incident in Manchester  (or any other act of terrorism), whether you have been bereaved, injured or are a witness, the Survivors Assistance Network (SAN) operated by the Foundation is available to offer you practical and emotional support to ensure you get access to the help you need.  

This is a free and confidential service and is available immediately after an incident but also offers continued support in the medium to longer term. 

You can contact the SAN Team on:  or call 

01925 581 240

(Please note: SAN does not offer a 24/7 response, however, e-mails and telephone messages will be followed up by the next working day)

What to expect:

A SAN case worker will contact you by email or phone to introduce themselves and explain more about the help offered by SAN.

An appointment will be made at a place and time of your convenience to discuss and assess your needs and address any urgent gaps. 

We will work with you to ensure agreed next steps – this will help you to develop a tailored care plan. This may include advocating on your behalf with statutory and non-statutory bodies; liaison with official bodies; identifying local support services; or, where appropriate, identifying psychological interventions to help you manage your trauma.

We will then agree practical help, for example accessing compensation or benefits due to illness and injury as a result of the incident; support with criminal justice processes and inquests; and managing the media.

Victim Support:

Our colleagues from Victim Support offer emotional support to anyone affected by this incident
Supportline is open 24/7 on 0808 1689111 or for further help go to

Counter Terrorism Hotline: 0800 789321